The voucher (Gift Certificate) has a value of € 20.00 invoice amount and can only be redeemed with us.
It can be used
- in our shop
- at an exhibition, (in which we participate - see dates)
- in our Online-Shop
To receive our Gift Vouchers there are two Options:
- by mail
- we send your printed Gift Certificate with Log-In Data and Discount Code
- by e-Mail
- we e-Mail you a Gift Certificate (*.pdf file) with Log-In Data and Discount Code
- An unlimited voucher expires after three years. The regular three-year limitation period from § 195 German Civil Code (BGB) applies here. This period begins at the end of the year in which the voucher was issued. In order to avoid disputes, the voucher is always marked with a date of issue.
- The voucher is not bound to a person therefore, has to be stored safely.
- The voucher can only be redeemed after full settlement of the invoice.
- A denomination of the voucher is only possible when picking up in the shop
- A cash payment or remittance of residual amounts is not possible.
- The voucher is only applicable for currently available goods and plants at Röllke Orchideen GbR.
- It is not possible to send the voucher to a different address than stated in the order.
- If the voucher is lost, please contact us immediately. Delayed complaints cannot be processed.